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Online - dispute resolution platform

The European Commission provides a platform for extrajudicial dispute resolution.  Consumers have the possibility to clarify disputes related to their online order extrajudicially. You can find the dispute resolution site here:  https://ec.europa.eu/consumers/odr/ 

Our email for consumer complaints is: kontakt@berlin49.de


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Online - Streitschlichtungsplattform

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Accommodations Agency Berlin49Kraatzer Weg 1216775 Gransee GermanyT:+49 (0) 30 - 609 898 488F:+49 (0) 30 - 609 898 489